Case Study Library

DATA PROFILING

Helping Deutsche Bank improve its client data op model

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DATA PROFILING

Helping Shawbrook Bank to benchmark their ESG progress against their peers

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DATA PROFILING

Helping Deutsche Bank to reduce residual risk in its anti-financial crime (AFC) op model

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FINTECH STRATEGY

Helping Clarivate Analytics break into the financial services industry

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FINTECH STRATEGY

We helped Adjoint, a DLT FinTech, with agile delivery management services to increase sales at pace

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FINTECH STRATEGY

Information security ISO 27001 certification for Adjoint, who needed to comply with legislation across multiple jurisdictions

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Bite-size case studies

DATA PROFILING

We helped a leading insurance provider improve their data access controls for reporting out of their new data lake.

A global insurance provider had begun migrating their legacy on-premise applications to a new data lake. With a strategic reporting solution used, it was clear that report users had access to data that they did not need to have access to.

Previous studies had identified the gaps and it was time to push forward and deliver a solution. We were engaged to define the roles and data access control business rules to support Germany, as they had specific requirements around employee name visibility. A temporary solution had been implemented but a strategic solution that unmasked employee names to those who needed to see them, was required.

We developed the rules with support from the Claims business, the Data Protection Officer, and German Works Council. We designed and built a Power BI prototype to demonstrate the rules working using attribute-based access controls (ABAC).

This prototype and the business rules have led to a further engagement to implement the solution in a real report connected to the data lake.

DATA PROFILING

We helped GLIEF build out a new ISO standard for official organisational roles (ISO 5009)

GLEIF engaged us as financial services data experts to identify, analyse, and recommend relevant organisational roles for in-scope jurisdictions based on publicly-available laws & regulations. We looked at 12 locations in a four-week proof-of-concept, using automated document processing

Our work helped GLEIF to launch the ISO 5009 in 2022, enabling B2B verified digital signatures for individuals working in official roles. This digital verification speeds up onboarding time and increases trust.

FINTECH STRATEGY

We helped EY define & execute its UK FinTech Strategy

EY had developed 39 FinTech value propositions and we were asked to assess the propositions and prioritise when to go to market. We used our financial services experience and FinTech network to plan the best approach, through outreach, warm introductions, and events.

Our approach led to successful introductions with new prospect FinTechs in payments, neo-banks, and crypto firms within four months.

OP MODEL

We helped Nomura to develop & execute their trading front-to-bank operating model

Nomura wanted to increase their trading efficiency by improving their data sourcing processes and resource efficiency in a multi-year programme. We analysed over 3,500 data feeds from 50 front office systems and over 100 reconciliations to determine how best to optimise their data.

Streamlining their data usage and operational processes is estimated to save them 20-30% costs over the next five years.

DATA PROFILING

We helped Bloomberg improve its data offering for its customers

Bloomberg wanted us to help review and refresh their 80,000 data terms in order to build a clear ontology of related information. We identified & prioritised the core, essential terms and designed new business rules for the data relationships. By creating a system-based approach, we could train the Bloomberg team to continue our work as BAU.

We improved the definitions, domains, and ranges to align with new ontologies, enabling their 300,000 financial services professionals to make more informed investment decisions.

FINTECH STRATEGY

We helped ARX, a cyber-security FinTech with interim COO services to scale-up their delivery

We were engaged by ARX to provide an interim COO as they gaining traction in the market and needed to scale their operations to support their new clients. We used our financial services delivery experience to take on UX/UI design, redesign their operational processes for scale, and be a delivery partner for their supply chain resilience solution.

Due to our efforts, ARX were able to meet their client demand with an improved product and more efficient sales & go-to-market approach.

OP MODEL

We helped Deutsche Bank reduce its residual risk in anti-financial crime through a target operating model

Deutsche Bank asked us to provide operating model design & governance expertise for its AFC controls. We reviewed and approved the bank’s AFC target operating model using our structured approach, ensuring designs were compliant with regulations, aligned to strategy, and delivered measurable outcomes.

We delivered clear designs with capability impact maps, process models, and system & data architecture diagrams, enabling change teams to execute the AFC strategy.

DATA PROFILING

We helped Deutsche Bank design & execute a global client data governance operating model

Deutsche Bank had a challenge to evidence control of their 2000+ client data elements. We were asked to implement a new target operating model for client data governance in six months. Our approach was to identify the core, essential data elements used by the most critical business processes and start governance for these, including data ownership and data quality.

We delivered business capability models, data governance processes, data quality rules & reporting, global support coverage for 100+ critical data elements supporting regulatory reporting and risk.

FINTECH STRATEGY

We helped Clarivate Analytics, a leading intellectual property (IP) data provider, define a financial services (FS) go-to-market strategy

We were asked by Clarivate to analyse their IP data and identify where it might be useful in financial services, based on our industry experience. We created and reviewed 39 uses, interviewed 59 FS specialists, and reviewed 150 potential partner companies.

We developed four value propositions and recommended 16 projects to execute the strategy.

OP MODEL

We helped UBS improve its client on-boarding processes into a single unified operating model

UBS, like many banks, were facing multiple challenges in their onboarding and account opening processes. Scalability and efficiency were two important metrics we were asked to improve. Our senior experts interviewed the onboarding teams to document the current process and recommended a new unified process covering front, middle and back office teams.

We identified and removed key-person dependencies and documented the new process into a key operating manual for global use.